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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tom Stack

Tom Stack

July 8, 2024

5  out of  5
rating by Tom Stack
"I have known Jim Dwyer for decades, and he has been my insurance agent for a few of them. My car was recently totaled by a stolen box truck in a felony hit and run during a police pursuit. Being without wheels as a realtor is not acceptable. Going through this traumatic process was made so much easier, as Jim's team, from in-house support to the body shop, to claims, and the ensuing follow up got me my claim money in less than 72 hours, wired directly to my account!! I had my new car within 48 hours after that. They made the process seamless and pain-free. The communication between folks within the State Farm chain was solid, and all friendships aside, this is an amazing way to be treated. I am very appreciative."
We responded:
"Tom, thank you for giving us the chance to serve you for so long. We're very grateful for your trust over these decades and glad that we could be there to help during such a challenging situation. It's wonderful to hear that our team has made your experience seamless. We strive to process claims as quickly and efficiently as possible. We're very pleased that we were able to get you back up and running and greatly value your feedback. Thank you again."
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Jeff Jacobs

May 30, 2024

5  out of  5
rating by Jeff Jacobs
"This is an update to my previous review. I want to thank Jim and his team again for their responsiveness. Was recently trying to rent a car at a busy airport agency and needed to show proof of automobile insurance, which I did not have with me. Called Jim's office, they answered on the first ring, and a digital insurance card was emailed to me about a minute later. Much appreciated Jim, Elizabeth, and team! Jim and his office are very knowledgeable and responsive. They can help you create a strategic and balanced insurance solution for your particular needs."
We responded:
"Jeff, thank you for the wonderfully kind words. We appreciate you and your continued business. We look forward to many more years of working together. Best regards, Jim Dwyer & Team"
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Aashrai Puthran

March 18, 2024

5  out of  5
rating by Aashrai Puthran
"Super helpful people, Elizabeth is wonderful to work with! Sad that they do not provide any renters now but they are a helpful bunch who are very prompt on their responses!"
We responded:
"Aashrai, Thank you so much for taking the time to leave us a review. We appreciate your business and always a pleasure to assist with your insurance needs. Jim Dwyer & Team"
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Pete Friedhoff

February 20, 2024

5  out of  5
rating by Pete Friedhoff
"Jim Dwyer's State Farm office is extremely helpful and communicative for auto, home, and landlord policies. Special shout out to Theresa who has gone above and beyond to help me with policies"
We responded:
"Pete - Thank you for the very kind words. We appreciate you and your business. Best regards, Jim Dwyer & Team "
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Missy Lees

January 19, 2024

5  out of  5
rating by Missy Lees
"Excellent service and support! Highly recommend."
We responded:
"Missy, Thank you for the kind words. We are happy to have you as a client and look forward to many more years. Best regards, Jim Dwyer & Team "
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Josh Contreras

December 1, 2023

5  out of  5
rating by Josh Contreras
"I've had Car and Renter's insurance through Jim Dwyer's State Farm Insurance for about 7 years now. In that time the staff has always been extremely helpful in answering questions that I may have regarding my policies and various new ones I would like to explore. Additionally, the rates for the various policies always seem fair and overall I've been extremely satisfied with their business and would recommend them to others shopping around for insurance needs!"
We responded:
"Your very kind words are much appreciated. It is always a pleasure working, with you, and look forward to many more years. Jim Dwyer & Team"
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Doug Puskar

November 30, 2023

5  out of  5
rating by Doug Puskar
"Jim and his team are very responsive and helpful. It's great to work with nice folks who you can count on."
We responded:
"Hi Doug, Thank you for the very kind words. As always, we are here for you when you need us. Best regards, Jim Dwyer & Team "
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Lyle Frohman

November 8, 2023

5  out of  5
rating by Lyle Frohman
"Great place for my insurance needs. The staff Jim has on board are always on the ball, knowledgeable and easy to get ahold off. They always lookout for my coverages as trends in the industry change or options are added, removed or combined. Whether it’s home, car, business, or combinations, Jim Dwyer has me covered. I even have my immediate family including my Mom insured with him. I can highly recommend him and suggest you ask him for a quote whether you need a new agent or not."
We responded:
"Hi Lyle, Thank you for the wonderful comments. We truly appreciate you and your business. Best regards, Jim Dwyer & Team "
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Alexander Chriss

September 18, 2023

5  out of  5
rating by Alexander Chriss
"My wife and I have trusted the team set up Jim Dryer for over 10 years. Elizabeth and Theresa are ready to help us any time we call and even reminds us when we have missed or overlooked something. Highly recommend for home, auto and life insurance!! We finally have life insurance!!!Thank You...A"
We responded:
"Alex, Thanks so much! It has been a pleasure to work with you and your family to make sure all your insurance needs are met and exceeded by our office. Best, Jim Dwyer & Team 9/18/23 Alexander - thank you so much for the very kind words. We appreciate your business. We are so happy that you now have life insurance in place for both of you!!!!!! Jim Dwyer & Team "
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Chris Salis

August 22, 2023

5  out of  5
rating by Chris Salis
"Theresa is amazing. Like actually amazing. She makes insurance as fun fun! Made our process easy and made my day. If anyone asks me for an insurance recommendation i will be sending them Theresa’s way!"
We responded:
"Chris, Thank you so much for the very kind words. Your business is greatly appreciated. Best, Jim Dwyer & Team"
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Wanda Royse

June 28, 2023

5  out of  5
rating by Wanda Royse
"Have to give a shout out to Jim Dwyer and his State Farm professionals:) They moved my insurance account, home, car, and umbrella to their office and it really was seamless. All the accounts, transfers, documents were executed beautifully. Theresa Delcenio dotted every I and crossed every T. She pointed out areas for me to consider and yet did not push me to doing anything until I was ready. Her customer service was amazing. Insurance is an important decision. So grateful we were able to connect with Jim Dwyer and his team."
We responded:
"Wanda, Thank you so much for the very kind words. We appreciate your business and strive to make your experience the best ever! Thanks again for you trust in us. Jim Dwyer & Team "
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Lauren Scott

April 5, 2023

5  out of  5
rating by Lauren Scott
"I am so thankful for Jim Dwyer and his fabulous team, Elizabeth and Theresa. My husband and I have all of our insurance policies with Jim. In a day where it is difficult to reach support live — I am so appreciative when I can pick up the phone and talk to someone. They are friendly, helpful and detail oriented. They stay on top of me so nothing falls through the cracks. Highly recommend!!"
We responded:
"Lauren, Thank you so much for your 5-star review We appreciate your business and glad to know that our top priority of customer service is valued. "
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Lauren Delgado

March 4, 2023

5  out of  5
rating by Lauren Delgado
"Jim Dwyers team is amazing! They are all so kind and helpful. My family has been working with them for over 20 years. We are very thankful for how they handle all of our needs."
We responded:
"Lauren, Thank you for your kind words. We appreciate your loyalty, grateful for your business, and happy to assist with all your insurance needs. business. Jim Dwyer and Team"
Profile photo of Christine Fera

Christine Fera

February 17, 2023

5  out of  5
rating by Christine Fera
"Jim Dwyer’s team has been taking care of our insurance needs for decades - from renters insurance to homeowners insurance, multiple auto policies and umbrella coverage. They’ve assisted with auto claims and we always feel taken care of very well."
We responded:
"Christine, We greatly appreciate your feedback. It has been a pleasure assisting you and your family with all your insurance needs. Jim Dwyer and Team"
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Chris McLinden

December 21, 2022

5  out of  5
rating by Chris McLinden
"I've been using this branch of State farm since I was in high school. Elizabeth is always on the ball, and will answer any question that you have, to the best of her abilities!!"
We responded:
"Chris, Thank you so much for the kind words. We appreciate your business and look forward to continuing to work with you. Best regards, Jim Dwyer & Team "
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Ivan Passos

December 13, 2022

5  out of  5
rating by Ivan Passos
"Awesome and responsive insurance team! Theresa was very prompt and helpful when I needed to transfer my home and auto insurance from two different companies, and she patiently addressed all my questions and concerns. Thanks for your great service!"
We responded:
"Ivan, Thanks for the very kind words. It is such a pleasure to work with you. Thank you for choosing State Farm and Jim Dwyer Agency. Jim Dwyer/Team "
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Allison Johnston

November 17, 2022

5  out of  5
rating by Allison Johnston
"I have been a longtime client of Jim Dwyers office, working specifically with Theresa Delcenio, who is the best of the best. She is responsive, thorough, and has helped guide me through many different policy additions and changes over the years, always ensuring I have the best coverage and rates. I can't recommend her and their practice enough!"
We responded:
"Allison, Your very kind words are appreciated. It is always a pleasure working with you and look forward to many more years. Jim Dwyer & Team "
Profile photo of Lynd Bacon

Lynd Bacon

October 24, 2022

5  out of  5
rating by Lynd Bacon
"My wife and I have had Jim, Theresa, and Elizabeth at Jim's State Farm Insurance Agency take care of all of our insurance needs in California for over two decades. They have insured our primary residence, our income property, and our vehicles. They are always been informative, helpful, and responsive. You won't go wrong by having them take care of your insurance needs."
We responded:
"Lynd, Thank you for taking the time to provide feedback on our office. It is great to know we are meeting AND exceeding our customer's needs and expectations. Jim Dwyer and Team"
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Michael Whitehead

October 13, 2022

5  out of  5
rating by Michael Whitehead
"Great staff to work with!"
We responded:
"Michael, Thank you for your kind words. We look forward to taking care of your insurance needs now and into the future. Best, Jim Dwyer & Team"
Profile photo of Ravindhran Sankar

Ravindhran Sankar

October 11, 2022

5  out of  5
rating by Ravindhran Sankar
"Elizabeth and Jim have been insuring our home and vehicles for 2 years now. We have had a great experience working with them. They have been very fast to respond, have handled everything we need and are very transparent in communication. We have enjoyed working with them."
We responded:
"Hi Ravi, Thank you for taking time out of your day to share your experience with us. We appreciate your business and it is a pleasure having you as a client."
Profile photo of Sarah Karp

Sarah Karp

September 14, 2022

5  out of  5
rating by Sarah Karp
"Theresa has been incredibly helpful adjusting our insurance policy during our move to a new city where we needed expanded coverage. She is super responsive over email and phone and clearly communicates our options for different types of insurance. She has made us feel very supportive, including her fast response when our car was broken into just a day after our new policy was being put in place."
We responded:
"Sarah, Thank you for the very kind words and your confidence in our office. We look forward to working with you for many years, as we have your parents. Best, Jim Dwyer & Team"
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linda herz

September 13, 2022

5  out of  5
rating by linda herz
"We've been with this office for several years and their staff is amazing, because they are proactive and always respond quickly. I would highly recommend this State Farm office."
We responded:
"Linda, It has been a pleasure to assist with your insurance needs. We appreciate your business and your feedback. Jim Dwyer & Team"
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Casey Temple

August 29, 2022

5  out of  5
rating by Casey Temple
"I really enjoyed working with Elizabeth and Jim. Customer service is always top-notch. They are always so responsive and easy to work with!"
We responded:
"Casey, It is a pleasure to assist with all your insurance needs and we appreciate your business. Thanks so much for the feedback!"
Profile photo of Lisa K

Lisa K

August 13, 2022

5  out of  5
rating by Lisa K
"We have worked with Jim and Elizabeth for over ten years and fully recommend them. They are very professional and have been top-notch in helping us determine the right coverage for our family's needs over the years. If we could give them ten stars we would! ;)"
We responded:
"Kost Family, Thanks so much for sharing your experience with us. We appreciate your business and it has been our pleasure to assist with all your insurance needs.."
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Nancy Rogers

June 3, 2022

5  out of  5
rating by Nancy Rogers
"Elizabeth Rich at Jim Dwyer’s office has been an invaluable asset to us during the time we navigated any problems that we had while dealing with our house fire in 2020 . She has always responded in a pro-active way; there to help us with any problems and ready to make sure we were taken care of now and in the future."
We responded:
"Nancy, Thank you so much for taking the time to share your experience with us. It has been a sincere pleasure assisting you with your insurance needs. Best, Jim Dwyer & Team"