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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Stack

July 8, 2024

5  out of  5 rating by Tom Stack
"I have known Jim Dwyer for decades, and he has been my insurance agent for a few of them. My car was recently totaled by a stolen box truck in a felony hit and run during a police pursuit. Being without wheels as a realtor is not acceptable. Going through this traumatic process was made so much easier, as Jim's team, from in-house support to the body shop, to claims, and the ensuing follow up got me my claim money in less than 72 hours, wired directly to my account!! I had my new car within 48 hours after that. They made the process seamless and pain-free. The communication between folks within the State Farm chain was solid, and all friendships aside, this is an amazing way to be treated. I am very appreciative."
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Jeff Jacobs

May 30, 2024

5  out of  5 rating by Jeff Jacobs
"This is an update to my previous review. I want to thank Jim and his team again for their responsiveness. Was recently trying to rent a car at a busy airport agency and needed to show proof of automobile insurance, which I did not have with me. Called Jim's office, they answered on the first ring, and a digital insurance card was emailed to me about a minute later. Much appreciated Jim, Elizabeth, and team! Jim and his office are very knowledgeable and responsive. They can help you create a strategic and balanced insurance solution for your particular needs."
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Aashrai Puthran

March 18, 2024

5  out of  5 rating by Aashrai Puthran
"Super helpful people, Elizabeth is wonderful to work with! Sad that they do not provide any renters now but they are a helpful bunch who are very prompt on their responses!"
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Pete Friedhoff

February 20, 2024

5  out of  5 rating by Pete Friedhoff
"Jim Dwyer's State Farm office is extremely helpful and communicative for auto, home, and landlord policies. Special shout out to Theresa who has gone above and beyond to help me with policies"
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Missy Lees

January 19, 2024

5  out of  5 rating by Missy Lees
"Excellent service and support! Highly recommend."
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Josh Contreras

December 1, 2023

5  out of  5 rating by Josh Contreras
"I've had Car and Renter's insurance through Jim Dwyer's State Farm Insurance for about 7 years now. In that time the staff has always been extremely helpful in answering questions that I may have regarding my policies and various new ones I would like to explore. Additionally, the rates for the various policies always seem fair and overall I've been extremely satisfied with their business and would recommend them to others shopping around for insurance needs!"
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Doug Puskar

November 30, 2023

5  out of  5 rating by Doug Puskar
"Jim and his team are very responsive and helpful. It's great to work with nice folks who you can count on."
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Lyle Frohman

November 8, 2023

5  out of  5 rating by Lyle Frohman
"Great place for my insurance needs. The staff Jim has on board are always on the ball, knowledgeable and easy to get ahold off. They always lookout for my coverages as trends in the industry change or options are added, removed or combined. Whether it’s home, car, business, or combinations, Jim Dwyer has me covered. I even have my immediate family including my Mom insured with him. I can highly recommend him and suggest you ask him for a quote whether you need a new agent or not."
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Alexander Chriss

September 18, 2023

5  out of  5 rating by Alexander Chriss
"My wife and I have trusted the team set up Jim Dryer for over 10 years. Elizabeth and Theresa are ready to help us any time we call and even reminds us when we have missed or overlooked something. Highly recommend for home, auto and life insurance!! We finally have life insurance!!!Thank You...A"
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Chris Salis

August 22, 2023

5  out of  5 rating by Chris Salis
"Theresa is amazing. Like actually amazing. She makes insurance as fun fun! Made our process easy and made my day. If anyone asks me for an insurance recommendation i will be sending them Theresa’s way!"
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Wanda Royse

June 28, 2023

5  out of  5 rating by Wanda Royse
"Have to give a shout out to Jim Dwyer and his State Farm professionals:) They moved my insurance account, home, car, and umbrella to their office and it really was seamless. All the accounts, transfers, documents were executed beautifully. Theresa Delcenio dotted every I and crossed every T. She pointed out areas for me to consider and yet did not push me to doing anything until I was ready. Her customer service was amazing. Insurance is an important decision. So grateful we were able to connect with Jim Dwyer and his team."
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Lauren Scott

April 5, 2023

5  out of  5 rating by Lauren Scott
"I am so thankful for Jim Dwyer and his fabulous team, Elizabeth and Theresa. My husband and I have all of our insurance policies with Jim. In a day where it is difficult to reach support live — I am so appreciative when I can pick up the phone and talk to someone. They are friendly, helpful and detail oriented. They stay on top of me so nothing falls through the cracks. Highly recommend!!"
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Lauren Delgado

March 4, 2023

5  out of  5 rating by Lauren Delgado
"Jim Dwyers team is amazing! They are all so kind and helpful. My family has been working with them for over 20 years. We are very thankful for how they handle all of our needs."
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Christine Fera

February 17, 2023

5  out of  5 rating by Christine Fera
"Jim Dwyer’s team has been taking care of our insurance needs for decades - from renters insurance to homeowners insurance, multiple auto policies and umbrella coverage. They’ve assisted with auto claims and we always feel taken care of very well."
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Chris McLinden

December 21, 2022

5  out of  5 rating by Chris McLinden
"I've been using this branch of State farm since I was in high school. Elizabeth is always on the ball, and will answer any question that you have, to the best of her abilities!!"
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Ivan Passos

December 13, 2022

5  out of  5 rating by Ivan Passos
"Awesome and responsive insurance team! Theresa was very prompt and helpful when I needed to transfer my home and auto insurance from two different companies, and she patiently addressed all my questions and concerns. Thanks for your great service!"
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Allison Johnston

November 17, 2022

5  out of  5 rating by Allison Johnston
"I have been a longtime client of Jim Dwyers office, working specifically with Theresa Delcenio, who is the best of the best. She is responsive, thorough, and has helped guide me through many different policy additions and changes over the years, always ensuring I have the best coverage and rates. I can't recommend her and their practice enough!"
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Lynd Bacon

October 24, 2022

5  out of  5 rating by Lynd Bacon
"My wife and I have had Jim, Theresa, and Elizabeth at Jim's State Farm Insurance Agency take care of all of our insurance needs in California for over two decades. They have insured our primary residence, our income property, and our vehicles. They are always been informative, helpful, and responsive. You won't go wrong by having them take care of your insurance needs."
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Michael Whitehead

October 13, 2022

5  out of  5 rating by Michael Whitehead
"Great staff to work with!"
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Ravindhran Sankar

October 11, 2022

5  out of  5 rating by Ravindhran Sankar
"Elizabeth and Jim have been insuring our home and vehicles for 2 years now. We have had a great experience working with them. They have been very fast to respond, have handled everything we need and are very transparent in communication. We have enjoyed working with them."
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Sarah Karp

September 14, 2022

5  out of  5 rating by Sarah Karp
"Theresa has been incredibly helpful adjusting our insurance policy during our move to a new city where we needed expanded coverage. She is super responsive over email and phone and clearly communicates our options for different types of insurance. She has made us feel very supportive, including her fast response when our car was broken into just a day after our new policy was being put in place."
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linda herz

September 13, 2022

5  out of  5 rating by linda herz
"We've been with this office for several years and their staff is amazing, because they are proactive and always respond quickly. I would highly recommend this State Farm office."
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Casey Temple

August 29, 2022

5  out of  5 rating by Casey Temple
"I really enjoyed working with Elizabeth and Jim. Customer service is always top-notch. They are always so responsive and easy to work with!"
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Lisa K

August 13, 2022

5  out of  5 rating by Lisa K
"We have worked with Jim and Elizabeth for over ten years and fully recommend them. They are very professional and have been top-notch in helping us determine the right coverage for our family's needs over the years. If we could give them ten stars we would! ;)"
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Nancy Rogers

June 3, 2022

5  out of  5 rating by Nancy Rogers
"Elizabeth Rich at Jim Dwyer’s office has been an invaluable asset to us during the time we navigated any problems that we had while dealing with our house fire in 2020 . She has always responded in a pro-active way; there to help us with any problems and ready to make sure we were taken care of now and in the future."